Terms of Service

1. Agreement to Terms

By accessing or using DeadlineGuard ("the Service"), operated by PennyHacker LLC ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

DeadlineGuard is a cloud-based software-as-a-service (SaaS) platform designed to help businesses track compliance deadlines, manage evidence, and receive automated reminders. The Service is provided on a subscription basis.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Subscription and Billing

The Service offers different subscription tiers (Solo, Team, Business) with varying feature limits. All new accounts start with a 14-day free trial.

• Subscription fees are billed in advance on a monthly or annual basis.
• You authorize us to charge your payment method on file for recurring fees through our payment processor, Stripe.
• Subscription renewals occur automatically unless canceled before the end of the current billing period.
• Refund requests are handled on a case-by-case basis. Contact support@deadlineguard.biz.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulations.
• Upload malicious files, viruses, or harmful content.
• Upload protected health information (PHI) or other information requiring a HIPAA Business Associate Agreement unless we have first expressly agreed in writing to support that use.
• Attempt to gain unauthorized access to the Service or its related systems.
• Interfere with or disrupt the Service or servers connected to the Service.
• Resell, sublicense, or redistribute the Service without prior written consent.

6. Data Ownership

You retain ownership of all data you submit to the Service ("Your Data"). By using the Service, you grant us a limited license to process, store, and transmit Your Data solely for the purpose of providing the Service. We do not sell, rent, or share Your Data with third parties except as required to operate the Service or comply with law.

7. Data Security

We implement industry-standard security measures to protect Your Data, including encryption in transit (TLS) and at rest, role-based access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily limits availability. Where possible, we will provide advance notice of planned maintenance.

9. Limitation of Liability

To the maximum extent permitted by law, PennyHacker LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the Service. Our total liability shall not exceed the amounts paid by you in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. DeadlineGuard is a tracking tool and does not constitute legal or compliance advice.

11. Termination

You may cancel your subscription at any time through the billing portal. We may suspend or terminate your account if you violate these Terms. A canceled paid subscription retains product access through its current paid period. After product access ends, an active workspace Owner or Admin can export workspace records and evidence from Settings. Cancellation does not automatically erase data. For deletion, contact privacy@deadlineguard.biz so we can verify the requester and handle applicable retention requirements as described in the Privacy Policy.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Colorado, United States, subject to applicable nonwaivable law. Disputes shall be brought in courts of competent jurisdiction located in Colorado, except where applicable law requires another forum.

14. Contact Us

If you have questions about these Terms, contact us at: